What information do we collect?
How do we use your general information?
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
How do we use or disclose your health information?
We may use or disclose your health information:
Except as described above, we will not use or disclose your health information without your written authorization, which you may revoke in writing at any time.
What rights do you have with respect to your health information?
You have the following rights with respect to your health information.
How do we protect visitor information?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server.
Can a person under 18 years of age use our site?
Children of any age should always ask a parent for permission before sending personal information to anyone online. No information should be submitted to or posted on this web site by users under 18 years of age without the consent of their parent or guardian. Children are not eligible to use our services and we ask that minors (under the age of 18) DO NOT submit any personal information to us. If you are a minor, you can use this service only in conjunction with your parents or guardians.
Do we use "cookies"?
How do we protect your privacy?
We respect your privacy. That's why we will not disclose, rent or sell your email address, or other personally identifiable information to any outside party. All information about you will be maintained with strict confidence. Residents of Connecticut and Tennessee: We will not sell your health information under any circumstances. California residents: We will not disclose or use your health information in any marketing activities where we would be compensated on a direct or indirect basis. New Hampshire residents: We will only use your health information in any marketing activities with your express authorizationThe term "outside parties" does not include ContactLensReorders.com. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. Residents of Wisconsin: If you are not a federal health care program participant (such as Medicare or Medicaid), and are not a nursing home resident, you have the right to restrict disclosure of your health information to federal or state agencies for health oversight activities.
How can you opt-out, remove or modify information you have provided to us?
Should you ever wish to be removed from an email list with ContactLensReorders.com®, we will process your request immediately. To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production.
To delete your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction and your prescription information in order to service that transaction and to comply with federal and state record keeping requirements.
Third party links
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).
Changes to our policy
Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.
Online policy only
Terms and conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.