|Shipping and Returns|
|Free Shipping Promotion|
|Items that qualify for free shipping show a green sign saying "This item qualifies for free shipping" on the product page. If your order total of eligible products (after the applicable in-store discounts and before shipping charges) exceeds $99, you will be able to select "Free Shipping" option at checkout. If you using Google Checkout, please use Coupon Code FREESHIP.|
|How Fast Will Your Order Ship|
We strive to ship your order as soon as we can! If you are a returning customer with valid prescription on file, or have sent us a copy of the prescription when placing your order, your lenses can be shipped right away. If we need to verify prescription with your doctor, it may take a little longer, but usually not more than 24-48 hours. We will keep you posted with respect to processing of your order, and will send an email once it is ready to ship.
Note: If you are ordering a less common prescription, you may have to wait a few extra days while we order it direct from the manufacturer. In particular, special order lenses (marked Custom, Made-To-Order, MTO or XR), may take up to 2-4 weeks to ship.
|Shipping Cost (Per Order)|
|Domestic Shipping Rates
Ground (UPS or FedEx) is the standard method for continental U.S. shipments.
Current ETA: 3 - 6 business days.
Current Cost: from $5.95, dependent on weight.
3 Day Express - UPS 2nd Day or USPS Priority Mail method of shipment.
Current ETA: 2-3 business days.
Current Cost: from $11.95, dependent on weight (+$5.00 for Alaska and Hawaii).
Next Day Air (UPS or FedEx) - no PO Boxes or U.S. Territories.
Current ETA: 1 business day (+1 for Alaska and Hawaii).
Current Cost: from $19.95, dependent on weight (+$5.00 for Alaska and Hawaii).
USPS First Class is the non-insured shipping method for continental U.S. shipments. Not available on orders over $99.
Current ETA: 5 - 10 business days.
Current Cost: from $2.85, dependent on weight.
Other Shipping Methods - please enter your instructions in the Order Notes section of the Checkout page if you prefer to use a specific delivery method, or need a weekend delivery.
* UPS is a trademark of United Parcel Service of America, Inc. FedEx is a trademark of FedEx Inc. USPS is a trademark of The United States Postal Service. All rights reserved.
International Shipping Rates
International shipping rates depend on a specific shipping destination. We will usually use USPS International Priority Mail, and you will be responsible for all applicable taxes and custom duties. Please note that shipping is not available to some international destinations.