|How do I create an account?|
|1) Click the "My Account / Order Status" link at the top right side of our site.
2) Enter your email address.
3) Select "I am a new customer".
|How do I edit my account information?|
|Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information.|
|How much is my shipping?|
|Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.|
|I forgot my password.|
|Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.|
|How do I return my product?|
|Please click here for more information on returning an item.|
|I received the wrong product.|
|If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.|
|What is your return policy?|
|Please see our Terms & Conditions for complete details regarding our return policy.|
|When will my order ship?|
|If we have your validated prescription information on file, your order will ship promptly, subject to product availability. If you are a new customer, your order will processed and shipped (subject to product availability) after we receive and validate your prescription. Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.|
|Redeeming your Gift Certificate|
|Redeeming your Gift Certificate is easy!
Simply type the gift certificate code below to apply the gift certificate to your account. We will automatically use this gift certificate to pay for any purchases you make today or in the future. You can always check your gift certificate balance from your "My Account" page.